Our plans for ongoing website management and e-Commerce website assistance. Perfect for small-medium size companies with an e-Commerce or online retail store presence. Checkout a few sample job specs or descriptions below and get a glimpse of what we can do for you and your business.
Online Website Dispatch Administrator
Dispatching online web orders via email and CMS
Liaising with suppliers and dispatching from their warehouses
Processing orders from website and sales team
Managing process from initial order to delivery
Organising and liaising with warehouse regarding deliveries and couriers
Junior Web Administrator
Maintenance of the current websites
Removal and/ or addition of new products to and from the website
Working independently to create monthly e-flyers
Liaising with the operations team during projects
As you will be working within a small team, you will also be required to answer the telephone
Technical copy writing & paraphrasing
Advanced knowledge of Excel
Image collating & upload - editing skills such as photoshop would be a bonus
Website and E-Commerce Administrator
Listing new products on all 3rd party on line platforms to include Amazon, Ebay, Etsy, Catch, Fruugo, Spartoo and many more.
Must have a detailed understanding of what makes a good listing, key words, descriptions, back links and titles.
Microsoft Excel & Adobe Photoshop
Customer services – answering the phone and replying to various emails.
Website and Social Media Graduate
Design and build 2 or more websites to match the main website for content and design.
Maintain and keep multiple websites up to date.
Produce new web content.
Design, build and maintain social media presence for the 3 brands.
Produce highly engaging yet search engine friendly content for our audience.
Build our brand online via social media and web.
E-Commerce Customer Service Assistant
Processing e-commerce orders on a daily basis by the set deadlines.
Processing customer returns in a timely manner.
Organising repairs and exchanges of items for customers, and keeping customers informed of progress.
Providing help and advice to customers by email and phone, relating but not limited to stock and orders queries.
Produce, modify and maintain Joomla websites.
Build email campaigns and build an email marketing plan to grow sales through our website.
Manage front-end site updates and ensure integrity of the current site content.
Use the CMS system to handle product lines, update product details and prepare the site for sale periods.
Marketing automation, designing and coding of emails and landing pages.
Create and maintain product listings on eBay and Amazon.
Optimise products on all sales channels to increase sales conversions.
Edit product images using Adobe Photoshop.
Market and product research.
Creation of promotional / marketing campaigns.
Dealing with client queries.
Experience of working with eBay / Amazon / and Online Stores.
Detailed understanding of the eBay / Amazon ecosystem and eCommerce settings
Up-to date knowledge of eBay / Amazon platform developments
Comfortable manipulating data in spreadsheets
Organised with strong reporting
Junior E-commerce Merchandiser
Execute promotional and occasion based campaigns
Managing product sales, to maximise profits
Monitoring and mprove sales performance
Strong Excel knowledge, Google sheets knowledge
Manage listings onto multiple sale channels including Amazon, Ebay, Woocommerce, Cdiscount & other Online Marketplace Websites
Using Google Sheets / Excel to help create content to upload onto our existing channels or other channels that we are looking to expand onto.
Manage and organise product data by using google sheets and our order management 3rd party partner veego.
Day to day management of the online store using Magento
Uploading new products, ensuring all launch deadlines are met
Liaising with buyers to ensure product categories are perfect
Visual Merchandising of the site
Asset management; Samples, Copy and Images are collated ahead of launches
E-Commerce Product Lister & Systems Administrator
Working alongside sales and operations team.
Assisting with the implementation of internal controls.
Ability to multi-task and work at a fast pace, well-organised with exceptional time management.
Familiarity with online shopping platforms (e.g. eBay).
Flexibility to cross into sales / procurement occasionally would also be a distinct advantage.
Responsible for both new and existing listings online
Managing stock levels, listing products in bulk using Excel/CSV files.
Monitor, maintain and update products on all online and eCommerce platforms
Creating new digital ideas and promoting the business through social media
Creating accurate, detailed and engaging product listings for eBay, Amazon etc (Online/eCommerce platform and our website).
Here are a few answers to our most common questions
With e-Commerce Website Support we will be responsible for the day to day management of our merchandising team to create, upload and manage product listings on multiple online channels
Volusion, BigCommerce, Shopify, eBay, WooCommerce, OpenCart. If you have an online store on any these platforms and need help with daily product listing then get in touch with us.
Clients needs vary, so once you have an account set up with us you can get in touch touch by login to you Solelyweb dashboard and submiting a ticket, email us, or call us on 020 8801 0182
Payment is easy and simple. Once the payment is paid we will contact you directly via email, setup a meeting i.e. through video conferencing or face to face meeting to agree on a contract and assess in what way Solelyweb can help.
Most of the time they are done the same day although larger or more complex changes can take a little more time and are generally completed within 48 hours.