E-Commerce Website Support

Do you have an online store?

We have a plan for you. Our plan for ongoing e-Commerce website support is perfect for small-medium size company with any e-Commerce or online retail store presence. You focus on your business, whilst we take care of the day to day e-Commerce trading.

Manage and upload listings

We will list and update all your products on your online store such as Shopify, BigCommerce, Magento 2, Volusion, EKM, WooCommerce stores and many more.

Multiple listings to online store and marketplaces

If you sell on multiple stores and marketplaces such as Amazon, eBay, OnBuy, Walmart, Wayfair etc. We will help list your products using an already multi-channel software you may have such as Linnworks, Channeladvisor, Cloud Commerce Pro and many more.

Let us manage all your orders.

We will keep track of all your day to day orders coming through your online store and marketplaces.

We will print and share all your shipping labels as well as picklist and invoices with your warehouse team to get orders out of the door with ease.

Customer Service Support.

We will communicate with site users or customers over the phone, email, social media where necessary.

Inventory Management

Synchronise your stock across your sales channels. Keep products, variations and bundles up-to-date, always.

Integrations

Connect your marketplaces, like Amazon and Ebay with your website’s shopping cart software. Hook up your shipping carrier and link to your accounting software. That’s it. You’re good to go.

Have a question?

Call us on 0203 916 5556 or email us at info@solelyweb.com

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eCommerce Website Support Description Example

From:

£15

per hour

Part Time (20-25 Hours a Week) or Full Time (30-35 Hours a Week)

  • Managing of current online store/s.
  • Listing of new products to your website store (Magento, Shopify, BigCommerce and more).
  • Listing of new products to your Amazon, eBay store.
  • Maintaining listings within store and online marketplaces.
  • Ability to use multi-channel listing software such as ChannelAdvisor, Linnworks etc to list products to store and online marketplaces.
  • Order management – working with the warehouse team to manage orders from various sales channels.
  • Liaising with warehouse team - Printing and sharing of shipping labels, packlist and invoices.
  • Assisting with creating content for social media, writing posts for the company blog and marketing campaigns.

How does it work?

01

Tell us what you need

Tell us about your business by completing the form below form and attach a job description. Alternatively, you can give us a call on us 0203 916 5556

02

Meeting (or Interview)

After completing the form we will then setup a face to face or virtual meeting where we will be interviewed by you. After all we are your employee.

03

Work with each other

After agreeing on a job description we will work for you as a remote employee.

Upload job specification


Create an eCommerce Store

Create a beautiful online store with just a few clicks and start selling online in no time with any of our eCommerce online store partners BigCommerce, Shopify, EKM, Weebly, Jimdo, Webnode and Zyro.

BigCommerce eCommerce Website Builder

Create your online store with BigCommerce. Fast, easy and no technical experience needed!

EKM eCommerce Website Builder

Create your own successful online shop with EKM, a UK eCommerce website platform you need to sell online.

Squarespace Online Store Buiilder

Create a website with an award-winning template. Create beautiful sites using a drag and drop interface.

Jimdo eCommerce Website Builder

Create your online store website with Jimdo. Fast, easy and no technical experience needed!

Webnode eCommerce Website Builder

Easily build your eCommerce store with Webnode online editor. Choose one of our specialised templates, add your own content and get online!

Zyro eCommerce Website Builder

A quick and simple way to build an online store, Free templates that you can fully customise.

Weebly eCommerce Website Builder

Weebly's free website builder makes it easy to create online shop.

Ucraft Online Store Builder

Create a professional website, blog or online store with Ucraft website builder: 80+ templates.

e-Commerce Website Support FAQs

Here are a few answers to our most common questions

1. What is e-Commerce Website Support?

With e-Commerce Website Support we will be responsible for the day to day management and running of your online store from listing of products to printing of shipping labels and invoices.

  • Managing of current online store/s.
  • Listing and Updating e-Commerce websites such as Magento, Shopify, WooCommerce with new products
  • Listing and Updating marketetplaces such as eBay and Amazon with new products
  • Ability to use multi-channel listing software such as ChannelAdvisor, Linnworks etc to list products to store and marketplaces.
  • Liaising with warehouse team - Printing and sharing of shipping labels, packlist and invoices.
  • Social Media updates on Facebook and Instagram.

2. What e-Commerce platforms do we help with?

Shopify, BigCommerce, Magento 2, PrestaShop, WooCommerce, OpenCart, EKM and many more.

If you have an online store on any of these platforms and need help with daily product listings and e-Commerce website support then get in touch with us on 0203 916 5556 or fill in the above job specification form and attach a job description.

3. Are we able to list products to multiple stores and marketplaces?

Yes

If you sell through different storefronts and marketplaces we can help list products to these platforms with the use of our multi-channel software Linnworks.

Other multi-channel software we can use to list products includes Channeladvisor, Cloud Commerce Pro, Mintsoft, OnePatch, Selro and more.

4. How do I request for e-Commerce Website Support?

Call us on 0203 916 5556 or fill in the above job specification form, attach a job description. We will then setup a face to face or virtual meeting where we can be interviewed by you. After all we are your employee.

5. How will I pay?

Payment is easy and simple. After agreeing on a job description we will work for you as a remote employee. This will be based on invoice submission.

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