How do I transfer domain away from Solelyweb?

For UK Domains (.uk, .co.uk, .me.uk, .org.uk, .wales and cymru

For .UK domains we need to change the IPSTAG to "Release" the domain to the new registrar. Follow these steps if you want to change your IPSTAG away from us to another provider:

  • Step 1: Get in touch with us through our support ticket dashboard by login to your clientarea.
  • Step 2: Our support team will then do it for you.
  • Step 3: Once done, we will confirm to you the transfer to the new registrar and will no longer be in our control.

For Generic top-level domains (gTLD) such as .com, .net, .org, .education, .blog, .biz etc

Follow these steps if you want to change your .com, .net etc domain away from us to another provider:

  • Step 1: Get in touch with us through our support ticket dashboard by login to your clientarea.
  • Step 2: Our support team will then do the following: (1) unlock the domain is unlocked (2) remove privacy protection on domain if any (3) email you the Auth/ EPP code.
  • Step 3: Place a transfer order with your new registrar. The new registrar will send a transfer approval email to the Admin email address listed in WHOIS. Once the transfer is approved, Solelyweb has up to 5 days to release your domain(s).

Click here to learn how to transfer a uk domain ato us.

Click here to learn how to transfer Generic top-level domains (gTLD) to us.

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